Check out our interview with Nick Neill, Managing Director of EweMove - the UK’s ‘most trusted’ Estate Agents.
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WATCH: ‘All franchises should use Danbro Business’
Launched back in 2014, EweMove is a multi-award-winning Sales and Lettings Agency. Their goal is simple, to provide a new kind of estate agency with local property experts and unparalleled customer service. In just a few years, EweMove have developed into one of the country’s leading agencies. They’re ranked as the UK’s ‘most trusted agent’ according to Trustpilot reviews. They operate a hugely successful franchise network spanning the length and breadth of the nation.
‘All franchises should use Danbro Business’
Danbro Business began working with EweMove back in 2015, and we’re now responsible for providing our specialist, cloud-based accountancy services to the vast majority of the company’s national franchise network. It’s a relationship that’s emblematic of our promise to understand, deliver, and grow together. As Nick Neill, EweMove’s Managing Director, puts it: ‘All franchises should use Danbro.’
“We chose Danbro following a very strong recommendation from a trusted contact,” Nick explains. “He was so impressed with the service he received, and the quality of it, that he suggested we trialled Danbro across our franchise network, which we did.”
“Thanks to the consistency and quality that we’ve become accustomed to, we simply need to continue working with Danbro. We value them very highly. In fact, we now mandate – as far as we can – the use of Danbro for all of our franchisees. So, around 80% of our network currently [as per December 2018] work with Danbro and we’re in the process of pulling all the rest across, something which I’m sure will happen in the coming months.”
As part of Danbro Business’s acclaimed accountancy service, each company we work with is assigned a personal accountant to look after their financial affairs on a first-hand basis. With EweMove, Lara Hodkinson, is the specialist who takes care of their finance function, as well as coaching and training the company’s newest franchisees.
“Lara’s a fantastic contact for us,” Nick said. “She regularly comes over to our offices in Cleckheaton to conduct our induction training, and is able to explain and articulate how each franchisee can make best use of the cloud based systems that Danbro provide, as well as how they can interact with Danbro to great effect. Lara’s in frequent contact with us and she’s been a great addition to our team.”
‘Danbro Business have had a massive impact on our business’
As Nick acknowledges, “Danbro’s had a massive impact on our business.” But what issues have we been able to help his company overcome, and which aspects of our service could EweMove no longer do without?
“The key problems we had previously were getting things done consistently, and right first time across the whole network. Before Danbro, we had franchisees working with lots of different local, independent accountants. The books were always prepared in a different format, making it extremely difficult to compare one performance against another.”
“By working with Danbro, we’re able to work with our franchisees on a completely consistent basis. This helps us identify areas of high performance and low performance, which enables us to share best practice right across the board.”
“One of the things we could not do without now is Danbro’s ability to really understand franchisee performance and the significance of it. As we’ve grown our network – in the last 5 years we’ve gone from 0 franchisees to 120 – if I imagine rolling back to a time when everyone was doing their own thing, it would give me sleepless nights to say the least.”
“We couldn’t do without having all of our franchisees working to the same processes with a UK wide operator. That’s something that Danbro have particularly excelled at.”
It’s a successful partnership between two distinguished, industry leading operators. But would Nick encourage other franchisors to switch to Danbro Business?
‘I’d recommend Danbro Business to other businesses’
“For me, it’s not just the outstanding service they provide to all our franchisees, but also their relationship management and continued commitment to our business.”
“Danbro, from the outset, were really keen to understand our business, and are always in contact with us to find out if there’s anything else they can do. That’s absolutely what you need with a third party supplier, particularly when dealing with the company’s finances. As we continue to grow our business, it’s comforting to have Danbro on their toes, being prepared and alert, and trying to help in any way they can. That’s a really important asset.”
“So, if you’re looking for an accountant that offers a good value, high-quality service, then absolutely you should come and talk to Danbro. Whether you’re a small independent trader, or a national network like EweMove, Danbro has the culture and ability to interact personally and efficiently, ensuring that the quality of service and value for money come hand in hand. It’s the perfect blend for us.”
To find out how Danbro Business can help you fast-track your franchise, click below. We’ll understand, we’ll deliver, and we’ll grow together.